As a growing company we are always looking to bring on exciting new talent. It is our mission to be as successful and relevant in decades to come, as we are today. To do this, we recognise we need the right people, resources and capabilities to help us stay ahead of the market and continue to provide the best experience for our traders.
This is why we are thrilled to announce that HDR Global Trading Limited has appointed Derek Gobel as our group’s General Counsel. He will oversee the group’s legal function and help us move forward in today’s continually evolving regulatory environment.
Derek brings with him 28 years of experience working on a wide range of legal matters, including his most recent role as BNP Paribas’ General Counsel for APAC. Recognised in the 2017 Legal 500’s GC Powerlist in China and Hong Kong, we look forward to having him on board.
On 13 September 2019 at 08:30 UTC, BitMEX will list new quarterly futures.
Please see the following tables for listings and settlements for current and upcoming futures contracts for Q4 2019. Bolded rows are the new contracts.
The .TRXXBT index will retire on 27 September 2019. It will be replaced by the .BTRXXBT Index. TRXU19 will reference .TRXXBT until its Settlement Date, TRXZ19 will reference .BTRXXBT from its Listing Date.
The REST API was also unaffected and client-side data loss due to missed feed updates during this period can be resolved using the REST API.
During this period we continued to process all order instructions and the trading engine was unaffected. The outage was due to a slow consuming internal market data service which became degraded, putting pressure on our market data infrastructure. This internal market data service has been suspended whilst the root cause is being investigated. Additionally, several safety mechanisms are currently being deployed to prevent a potential recurrence from impacting user-facing feeds.
Effective 14 July 2019 at 21:00 UTC, BitMEX will temporarily remove Kraken from its indices in response to Kraken’s scheduled downtime. This scheduled downtime is expected to last for 3-8 hours and will affect the 7 BitMEX indices as detailed in the table below. Kraken will be reintroduced once trading has resumed. We will announce their reintroduction 12 hours in advance.
All traders should be aware that the price of these indices may fluctuate substantially, and should exercise caution when trading these indices.
During this period we continued to process order instructions and the trading engine was unaffected.
Due to this issue, data in a subset of data mirrors which service user REST API requests was left in an incomplete state. A side-effect of this was that some users observed stale open orders on the BitMEX website for orders which were already cancelled for a period of 90 minutes whilst data was being restored. Any API users that may be missing updates for this period can now backfill data via the REST API.
If you are experiencing order cancellation issues via the website, please refresh your web browser. We apologise for any inconvenience this interruption may have caused. If you have any further questions please contact Support via our contact form: https://www.bitmex.com/app/support/contact.