Effective Date and Time: 23 August 2025 at 02:00 AM UTC
Summary of Changes: We will be migrating the BitMEX infrastructure from AWS Dublin to AWS Tokyo on 23 August 2025. With this move, we expect to increase the number of active market making participants resulting in improved liquidity across our range of contracts.
Service Downtime: To complete the migration, all BitMEX services will be temporarily unavailable from 02:00 to 07:00 UTC. This includes:
- Website and mobile app
- Trading (including via API and WebSocket)
- Deposits and withdrawals
If the migration is completed ahead of schedule, we will bring the platform back online earlier than planned. Once completed, we will reintroduce the system in cancel-only mode for at least 15 minutes before trading resumes. For real-time updates, please visit status.bitmex.com.
Deposits during downtime will be processed and credited once the system is restored.
Impact on Your Integration: There will be no changes to REST API or WebSocket connection URLs. However, they will route to AWS Tokyo after the migration. No client-side reconfiguration is required. However, given the change in physical location, we appreciate that you may want to update your trading infrastructure for optimal performance.
The API connection to AWS Tokyo will be available for testing before the migration. Details will follow in a separate announcement.
We encourage all users to review and test their API integrations to ensure smooth operation.
If you have any questions, please contact our Support team.