On 19 February at 05:31 UTC, BitMEX experienced a minor outage for approximately 1 minute whereby all trading engine operations were suspended.
This issue occurred due to a sustained period of data transfers between the internal market data distribution components. This was part of a regularly scheduled update to improve the overall resiliency of the platform. The root cause has been identified and a fix via internal processes has been put in place to prevent a recurrence. Additionally, we are continuing to re-work our market data distribution architecture to eliminate any potential impact to the trading engine in such a scenario.
We apologise for the inconvenience. Should you have any questions, please contact customer support.