We will be releasing an update to our websocket infrastructure outside of our typical release window on 22 Jan 2024, between 6:00 AM UTC – 6:30 AM UTC.
This change aims to eliminate the recent websocket latency spikes observed during volatile markets. Today’s release is expected to cause a momentary ~5-10sec delay on the feeds. An incremental and transparent change will be made in the following days to definitively address the matter. We thank you for your understanding.
If you have any questions please contact our Support Team.