Users utilising our Websocket endpoint on the BitMEX platform are advised to switch to the new Websocket endpoint, following our announcement earlier this month. The new endpoint is: ws.bitmex.com/realtime (ws.testnet.bitmex.com/realtime for Testnet).
Due to an upgrade to our infrastructure and networks, users connecting to the existing Websocket endpoint will experience an increase in latency and more frequent disconnects from 1 November 2021.
If you have any further questions, please contact Support.