This week, BitMEX has seen a higher-than-normal rate of account takeovers due to accounts and email addresses protected only with a single, reused password across many services. This opens your account up to significant risk if any service you use is compromised, or your email is compromised. Please be very careful with your BitMEX account and follow these steps to stay safe:
- Use strong, randomized passwords in a password manager
- Do not reuse passwords between services
- Always enable Two-Factor, both on BitMEX and on your email accounts.
If you are locked out of your account, please contact Support. You may have already received an email from our administrators.